In a word, nail salon etiquette comes down to respect—respect for your nail technician, for other clients, and for the salon environment. Good manners in a nail salon are as simple as treating others the way you’d like to be treated. Remember that your nail technician is working hard to deliver a quality service, and other clients are paying to relax. With that in mind, here’s a guide to nail salon dos and don’ts.
Show Up, But Do it in Good Health
The first rule of salon etiquette: arrive on time. Lateness disrupts your tech’s schedule and can make other clients wait, which is inconsiderate. If you are running even a few minutes behind, the courtesy is to call/contact your technician to let them know. Keep in mind, that when you do contact them ahead, they may not be able to provide your full service in the time you have left of your scheduled appointment. Additionally, avoid coming in if you’re sick. In a post-COVID world, it’s respectful to keep germs to yourself. Also, if you’re scheduled for a pedicure, shower beforehand—no one wants to work on unclean feet.
Pay For What You Received
It may sound obvious but be prepared to pay for the service you’ve received. It’s awkward and unprofessional to ask for a delay in payment or a freebie. Remember, nail services are a luxury, not a necessity. Respect your tech’s time and artistry by knowing the costs upfront and bringing enough money, including a tip if you’d like to show appreciation. If you plan to pay with anything other than cash, make sure to ask the technician prior to the start of the service what other forms of payment they accept.
Sit Still
Avoid pulling your hands away to check your nails. Trust your nail tech and allow them to work without interruption. Fidgeting or frequent movement disrupts their process and can make the service take longer. Try to stay relaxed and in the position your tech needs for the service. Remember that if you can see your nails, your tech probably can't.
Practice Phone Etiquette
Using your phone can be a gray area, but keep a few things in mind: avoid speakerphone, keep your hands free, and limit disruptive conversations. It’s best to avoid sensitive or inappropriate topics, as your nail tech and other clients shouldn’t have to overhear them. *Some techs have a "no phone" policy to ensure that your nails turn out perfect. If you do need to use your phone, ask your tech if it's acceptable at that point in the service.
Maybe Leave the Kids At Home
If your child can sit quietly with a device, for the duration of the service, they’re probably okay to bring. However, if you have a young child who may be loud or disruptive, it’s considerate to arrange for a babysitter. This maintains a peaceful atmosphere for everyone, including yourself.
Sometimes knowing what to do at the nail salon is also a matter of knowing what not to do at the nail salon. Overall, if you come armed with respect, patience, and common sense, you are going to be a great client.